Transaction inquiries give a reliable way to check the status of a specific payment manualy, when automatic updates are not enough.
It is relevant when there is an issue in the business system, website, or platform, or for any other reason that requires checking the payment status directly.
The inquiry flow helps confirm whether a payment was approved, declined, completed, or still pending. To use it, identify the relevant transaction and run the appropriate inquiry method for that specific payment.
The response provides targeted transaction information, giving businesses a backup way to verify payment status without using inquiries as a regular payment flow.
Transaction Inquiry Methods
In certain exceptional cases where you haven't received server updates or require additional details about specific transactions, the following inquiry methods are available:
Important Note:
● These queries are meant for exceptional situations where no server update has been received. They should not be executed for every transaction.
When to Inquire:
● No Server Update Received:
○ Execute inquiries when a server update has not been received for a particular transaction.
● Specific Transaction Verification:
○ Perform specific inquiries to verify the status of a transaction, such as confirmation, denial, success, etc.
These inquiry methods are designed to address exceptional scenarios and provide additional transaction insights. Execute them judiciously and selectively based on the specific circumstances you encounter. If you have any concerns or need further assistance, don't hesitate to reach out for support.